Library Support

Staff · Augusta, Georgia
Department Staff
Employment Type Full-Time
Minimum Experience Experienced

Job Description:

Library Support will provide reference and research services in the CRC (an academic and technical library) specializing in computer science, military science, military history, leadership, and other disciplines as directed by the CRC Director, and Higher Headquarters Guidance. The Library Support shall:

  • Utilize general and specialized reference resources including public and private online computer databases in both classified and unclassified environments.
  • Respond to comprehensive reference questions calling for subject and bibliographic competence, including the evaluation of timeliness, relevance, and authoritativeness.
  • Provide comprehensive services for at the US Army Cyber Center of Excellence (CCoE) students, staff, faculty, and cadre.
  • Engage with CCoE students, staff, faculty, and cadre in the assigned academic departments to develop strong collaborative relationships.
  • Establish mechanisms for ongoing, two-way communication with assigned academic departments.
  • Keep CCoE students, staff, faculty, and cadre informed about library programs and events.
  • Aid and train CRC customers in the utilization of end-user products and a variety of research and reference electronic and print materials.
  • Prepare bibliographies, written instructions, fact sheets, and training aids for end-user use and education.
  • Plan and conduct library orientation programs and briefings.
  • Oversee circulation providing technical advice, guidance, and instruction to library technicians and staff.
  • Review and solve issues about charging, discharging, over dues, interlibrary loans, and reserve requests.
  • Provide interlibrary loan services, maintain loan files, statistics, and documentation.
  • Receive and prepare items for circulation, notifying requestors, and returning material on time.


Required Education and Experience:

  • Master’s Degree in Library Science.
  • Graduate of Installation Staff Contractor Training Course (ISCTC) or meet requirements to complete within 30 days of contract start date.
  • Two years’ experience as a Librarian or in the information management field.


Additional Eligibility Qualifications:

  • US Citizen
  • Possess the capability to read, write, speak, and understand English.
  • Possess and maintain a valid driver’s license.
  • Possess and maintain all required training and certifications.
  • Possess skills/knowledge of performing office automation work including word processing, e-mail, spreadsheets, presentations, PC applications, typing variety of materials from rough draft into final form including narrative and tabular material (e.g., correspondence, reports, forms), maintaining records, historical records, survey results, reference library of training catalogs, regulations, other miscellaneous publications, establishing/maintaining office functional/reference files, KM applications (SharePoint, Blackboard), Microsoft Word, Excel, Access, Power BI, etc.).
  • Experience with Army-standard desktop applications/configurations (daily reporting programs, Army Gold Master configurations).


Other Duties:

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Duties, responsibilities, and activities may change at any time with or without notice.


Work Authorization/Security Clearance:

Possess SECRET security clearance throughout life of contract; favorable T1/NACI at contract start and maintain throughout life of contract.


Supervisory Responsibility: None


Work Environment:

Normal hours for conducting business between the hours 0800 to 1700 Monday thru Friday except Federal Holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.


These operating hours and days may vary based on the requirements of the agency. Shift work may be required. Contractor personnel work schedules may be “flexed” to meet the training needs of the Cyber Center of Excellence duty periods during regular training and exercises, while still adhering to the standard five-day work week. Overtime will not be authorized.


The work to be performed under this contract will be performed at various locations within the CCoE G-3\5\7 footprint located on Fort Gordon, Georgia. Contractors may be required to travel to other locations on Fort Gordon to participate required training, conferences, briefings, and attend necessary training/certification.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Multimedia Design Support position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, but only after full disclosure by the applicant.

  • Position generally requires light work with occasional lifting of up to (30) pounds or more, carrying supplies, equipment.
  • The job requires varying amounts of sitting, standing, and walking.
  • This position requires the ability to sit or stand for extended periods of time.
  • The ability to communicate clearly with an excellent comprehension of the English language is essential.
  • Work is generally performed in an indoor setting.


Physical demands are representative of those that must be met by an employee to successfully perform the duties described in the work environment.



Travel within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) to support tasks and requirements may be required.  


AAP/EEO Statement:

ATL provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Veterans with expertise in these areas are highly encouraged to apply.



Medical, Dental, and Vision Plans offered to all employees.

401K plan with up to 4% matching

Long-term and Short-term Disability

Standard Life Insurance

Training and Tuition Assistance

Paid Time Off (PTO)


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**This position is in support of current opportunities.**

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  • Location
    Augusta, Georgia
  • Department
  • Employment Type
  • Minimum Experience